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Quality Statement

J-Flex is committed to supplying first class products, backed up by exceptional customer service and technical support.

J-Flex has implemented a Quality Management System that conforms to the requirements detailed in ISO9001.

This is achieved by:

  • Placing quality at the centre of all aspects of the business.
  • Understanding the requirements of individual customers.
  • Focusing on customer satisfaction and problem resolution where applicable

Quality Principles

Customer focus
Customer requirements and requests always come first. This message is distributed throughout the entire company and all employees installed with the importance of customer service.

Relationships
Relationships with our customers form a key approach to our business process. These relationships should always be mutually beneficial and allow growth in both businesses.

Continual improvement
The business is managed and monitored to ensure that we are responding to the needs of our customers. Research and development form an important part of this process allowing us to offer technically advanced products to customers.

Process Emphasis
Emphasis is placed on ensuring that processes are followed in order to ensure that the company can provide repeatable and consistent products and services.

Employee development
J-Flex are committed to creating a culture where staff have the skills and knowledge to be able to take ownership of customer requirements. This creates an environment that ensures the continued successes of the company.

Business Accreditations, Certifications, Memberships…

We are accredited to
BS: EN: ISO 9001: 2015.

J-Flex has ISO9001 Accreditation

A member of
Rail Forum Midlands

Rail Forum Midlands member

Proud partner of the Official Chemours Viton™ Licensee Programme

Official Viton Partner

View License

We are on the Rail Industry Supplier Qualification Service

RISQS Registered

Have hold a Cyber Essentials Certification.

Cyber Essentials Certification

Product Approvals and Compliances…

As part of our ethos, we are regularly checking and independently testing our products and materials with leading industry organisations to ensure they meet and exceed the requirements of the many industries we serve – below are some examples.

For related downloads, please visit our Downloads page and scroll down to the Information & Certifications section.

Why buy from J-Flex?

If you are looking for a friendly and helpful industrial rubber products supplier, with enviable product knowledge and excellent customer service, then you’ll find it in J-Flex. We supply a vast range of quality items including rubber sheet and an array of fabrications made from premium grade elastomers including silicone and Viton™ - many of which are available for next day delivery. Founded in 1984, we have amassed a wealth of experience and are the preferred supplier of industrial rubber products - providing engineered rubber components and specialist rubber sheetings you can trust. Whether you are looking for silicone sheets, rubber mouldings, gaskets, sleeves, extrusions, bellows, fabrications, rubber sealants or adhesives -including Viton™ sheets and sealants, J‑Flex can help. You'll find our Accreditations, Approvals, Certifications and Compliance​ information here.