J-Flex is committed to supplying first class products, backed up by exceptional customer service and technical support.
J-Flex has implemented a Quality Management System that conforms to the requirements detailed in ISO9001.
This is achieved by:
Customer requirements and requests always come first. This message is distributed throughout the entire company and all employees installed with the importance of customer service.
Relationships with our customers form a key approach to our business process. These relationships should always be mutually beneficial and allow growth in both businesses.
The business is managed and monitored to ensure that we are responding to the needs of our customers. Research and development form an important part of this process allowing us to offer technically advanced products to customers.
Emphasis is placed on ensuring that processes are followed in order to ensure that the company can provide repeatable and consistent products and services.
J-Flex are committed to creating a culture where staff have the skills and knowledge to be able to take ownership of customer requirements. This creates an environment that ensures the continued successes of the company.
We are accredited to
BS EN ISO 9001: 2015
A Silver member of
Rail Forum UK
Proud partner of the Official Chemours Viton™ Licensee Programme
We are on the Rail Industry Supplier Qualification Service
We hold Cyber Essentials Certification
A Rail Business Daily Community Member
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As part of our ethos, we are regularly checking and independently testing our products and materials with leading industry organisations to ensure they meet and exceed the requirements of the many industries we serve – below are some examples.
To ensure we continue to deliver world-class products, value and customer service, J-Flex has techno-commercial agreements in place with strategic supply partners. These supply partners are based in the United Kingdom, the European Union, the United States of America, and Asia.
As part of our Quality Management System, J-Flex carries out regular audits on these supply partners, and we can confirm that all are accredited to ISO9001:2015. Our team has a wealth of experience with import and export procedures and will be happy to assist further should you have any questions or queries.
As always it is a privilege for J-Flex to be a preferred supplier to all our valued customers, and we look forward to developing relationships further to ultimately support our joint business growth.